Comprehensive Supply Chain Transformation for a Pharmacy Chain
The Challenge
The wholesale and e-commerce warehouse operations were burdened by a variable shipment structure, excess inventory, and inefficient staffing planning. Inventory levels stood at 74 days of sales against a target of 38 days, while medication availability still had to be maintained at all times.
What We Do
Initial diagnosis across commercial, HR, IT, transport, and warehouse process areas.
Optimization of the network replenishment algorithm in collaboration with the planning system provider.
Analysis and recommendations for the e-commerce operation covering consolidation, receiving, and service levels.
Implementation of recurring supply chain reviews and KPI reporting.
Results
Inventory level identified for reduction from 74 to 38 days of sales.
Potential to reduce operational peaks by 20–30 percent.
Improvement of units per order line by 20–40 percent on selected routes.
Summary
A comprehensive transformation of the wholesale and e-commerce warehouse operations was carried out. Optimizing the replenishment algorithm and restructuring staffing planning delivered measurable potential for inventory reduction, workload smoothing, and picking productivity gains.
