Fleet Management Audit for a Pharmaceutical Company
The Challenge
The group managed its fleet across two entities, using two different financing models. Key processes were heavily dependent on a single person, and the organization lacked consistent reporting, KPIs, and cost transparency.
What We Do
Analysis of the complete fleet documentation, covering over 30 groups of documents and contracts.
Interviews across fleet management, procurement, finance, HR, and insurance.
Observation of operational processes, from vehicle purchase through to claims handling.
Process mapping, a responsibility matrix, and a risk register.
Results
15 fleet processes mapped across both entities.
No cost justification found for running two parallel financing models.
Key supplier relationships identified as running without competitive tendering.
Summary
The project delivered a documented picture of how the fleet operates across both entities, together with a register of operational, legal, and financial risks. It forms the basis for the next stage: benchmarking and recommendations to standardize the fleet management model.
