We worked with a premium-grade fruit producer building out its own refrigerated transport segment.

The Challenge

The company had built an operating model that served current volume with high service quality, but at the cost of manual work and data scattered across more than a dozen tools. With the fleet set to double, coordination costs and the risk of error were growing faster than revenue.

What We Do

  • A full current-state audit across six areas, from supply chain strategy to organization and team structure.

  • A logistics maturity assessment on a 1-to-5 scale, benchmarked against the market.

  • Development of a business case, a list of recommendations, quick wins for the first 100 days, and a four-phase roadmap.

  • Design of a target systems architecture with the transport management system as the single source of truth.

Results

  • Identified potential to improve results by €240,000–390,000 per year.

  • Empty runs reduced from nearly 15 percent toward a target of 10–11 percent.

  • Backup vehicle utilization found to be just 25 percent.

Summary

The company has a sound strategy and a high standard of service, but had reached the limit of growth built on a few key people's expertise. Further scaling depends on process standardization, systems integration, and data-driven controlling, which protects the margin of the transport segment.

Kozminski University
WSB Merito University
Adam Mickiewicz University in Poznań
Tompkins Ventures
E-Lea Association
Rozmowy Logistyków Podcast
Gartner Peer Community