Post-Acquisition Integration and Process Architecture for a Staffing Outsourcing Group
The Challenge
The group consisted of several companies, including ones brought in through acquisition, and needed to be turned into a coherent organization with standardized processes. It lacked unified procedures, a clear division of responsibilities, and a defined approach to integrating future acquisitions.
What We Do
Development of an integration project charter, including goals, governance structure, and KPIs.
Building a complete library of business procedures covering the full service cycle.
Development of work instructions, scorecards, and KPI reporting rules.
Preparation of corporate policies and support for digitalizing HR documentation.
Results
A complete system of procedures, instructions, policies, and scorecards delivered, covering the full service cycle.
An integration governance framework established, with a clear division of responsibilities.
A foundation laid for digitalizing the HR process.
Summary
A post-acquisition integration was carried out and a unified process architecture was built from the ground up, together with an integration governance framework. The result is a standardized, scalable organization ready for further acquisitions and for digitalizing its HR documentation.
