Profitability and Operations Audit for a Furniture Delivery Transport Company
The Challenge
The company was facing deteriorating liquidity, high debt, and low profitability, with negative equity. Management had no controlling function or KPI system in place, and the real margin per kilometer and per customer had never been calculated.
What We Do
An operational audit covering warehousing, transport, route planning, customer service, complaints, and finance.
Analysis of cost and revenue per kilometer and the utilization split between owned fleet and subcontractors.
Building a monthly budget and a management report, together with a weekly liquidity forecast.
Design of controlling tools with accountability assigned for individual cost accounts.
Results
A target transport cost optimization of roughly 17 percent.
The share of unprofitable outsourced transport reduced from roughly 30 percent toward a target of 10–15 percent.
Identified cost reduction potential of roughly PLN 0.4 million per month.
Summary
The audit turned management's intuitions into hard numbers, revealing the unprofitability of a model built on long-haul routes and excessive outsourced transport. It delivered a ready-to-use set of controlling tools that let the company regain control over profitability and liquidity.
